How much will it cost?

FREE SHIPPING !! 

All stock are in Auckland warehouse. It’s always our priority that your order arrives on time and in one piece, to make sure you get the best deal, the S3XY store offers Free Shipping service for selective products within New Zealand!!

How long will it take? 

Generally, if your order is placed before 11 am, it will get picked up by the end of that day. If it’s after 11 am it will get picked up the following day. 

DELIVERY OPTIONS

1. Auckland Pickup Available

Pickup is always welcome from our Auckland Warehouse. You can find it near Mainfreight at 41 Saleyards Road in Otahuhu. 

2. Courier

Delivery in New Zealand is by Courier Post/Castle Parcel.  

Rural: If you live in a rural address please allow an extra 1 - 2 days for your delivery.

Bulk: Please allow an extra 2 - 4 days for your delivery.

Q&A

How do I track my order？

Our delivery agents all have websites where it’s easy to track your order. Simply enter the tracking number we sent you in the dispatch email.

What if I want to change the delivery address I gave you?

Depending on how long it’s been since you placed your order we may be able to change your delivery address. Please contact us.

What if I ordered something on pre-order and something that’s in stock?

If part of your order is on pre-order we will hold your order until everything is in stock. If you’d prefer to get you in stock items delivered sooner then get in touch.

What if I want to cancel my order?

If you wish to cancel your order please call us on xxxxx as soon as possible. If you cancel before your order is sent you’ll receive a full refund.

If your order has already been picked up then unfortunately it’s too late to cancel. You will have to follow the returns process once your order arrives and your delivery fee will not be refunded.